Job Title: Supervisor
Summary of Job:
Within a specified business unit, Supervisors are responsible for overseeing Team Leaders/Lead Inspectors/Inspectors at multiple sites, while setting up new inspections/sorts/projects per customer/location contact requirements, as needed. While onsite for customers, Supervisors are a resource for Team Leaders’ questions or issues. Supervisors report directly to the Manager on any issues or concerns with sorting/project or sorting/project activities.
- Quality Control—the individual demonstrates accuracy and thoroughness and monitors their own work and the work of their subordinates to ensure ongoing quality.
- Safety and Security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. The individual is proactive in identifying and addressing safety concerns.
- Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Communicate problems and potential solution to Manager.
- Interpersonal Skills—the individual remains open to others’ ideas and exhibits willingness to accept constructive feedback. The individual serves as a coach and mentor to all employees and associates. The individual also promotes a collective work environment that is respectful and safe.
- Oral communication—the individual speaks clearly and professional to customers, employees and managers. The individual addresses issues in a timely manner and has strong follow-up skills.
- Written Communication—the individual edits work for spelling and grammar and mathematics and is able to read and interpret written information.
- Objective Thinking – the individual must be able to look at situations objectively, taking all aspects into consideration without allowing their personal opinions or views to overshadow the facts.
- Planning/Organizing—the individual prioritizes and plans work activities and uses time efficiently.
- Adaptability—the individual adapts to changes in the work environment, manages multiple tasks and is able to deal with frequent change, delays or unexpected events.
- Confidentiality – the individual does not communicate proprietary information to unprivileged parties
- Standing for long periods of time on various surfaces
- Frequent walking on various surfaces
- Frequent bending
- Occasional repetitive work with hands
- Lifting < 50 lbs. frequently; > 50 lbs. infrequently
- Ability to pass near vision test
- Ability to drive a car (good driving record)