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Job Title: Supervisor

Summary of Job: 

Within a specified business unit, Supervisors are responsible for overseeing Team Leaders/Lead Inspectors/Inspectors at multiple sites, while setting up new inspections/sorts/projects per customer/location contact requirements, as needed. While onsite for customers, Supervisors are a resource for Team Leaders’ questions or issues. Supervisors report directly to the Manager on any issues or concerns with sorting/project or sorting/project activities.

Competencies Required:

  • Quality Control—the individual demonstrates accuracy and thoroughness and monitors their own work and the work of their subordinates to ensure ongoing quality.
  • Safety and Security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. The individual is proactive in identifying and addressing safety concerns.
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Communicate problems and potential solution to Manager.
  • Interpersonal Skills—the individual remains open to others’ ideas and exhibits willingness to accept constructive feedback. The individual serves as a coach and mentor to all employees and associates. The individual also promotes a collective work environment that is respectful and safe.
  • Oral communication—the individual speaks clearly and professional to customers, employees and managers. The individual addresses issues in a timely manner and has strong follow-up skills.
  • Written Communication—the individual edits work for spelling and grammar and mathematics and is able to read and interpret written information.
  • Objective Thinking – the individual must be able to look at situations objectively, taking all aspects into consideration without allowing their personal opinions or views to overshadow the facts.
  • Planning/Organizing—the individual prioritizes and plans work activities and uses time efficiently.
  • Adaptability—the individual adapts to changes in the work environment, manages multiple tasks and is able to deal with frequent change, delays or unexpected events.
  • Confidentiality – the individual does not communicate proprietary information to unprivileged parties

Physical Requirements:

  • Standing for long periods of time on various surfaces
  • Frequent walking on various surfaces
  • Frequent bending
  • Occasional repetitive work with hands
  • Lifting < 50 lbs. frequently; > 50 lbs. infrequently
  • Ability to pass near vision test
  • Ability to drive a car (good driving record)